The following are responses to a survey following up on fault calls raised by our support customers:
Darren from UIA Insurance said:
“My dealings with Amtec have all been good experiences… staff are very polite, knowledgable and professional and their pricing is competitive.”
Colin of Wrexham Borough Council said:
Our “engineer was helpful and thorough and arrived as fast as could be reasonably expected” and I was “happy with the outcome”.
Steve of Capita Insurance & Investment Services felt:
The response was “very prompt and professionally handled”. The “situation was diagnosed promptly, parts sourced locally and replaced promptly. “ He would be “very happy to have this engineer on our contract in future”. Overall he was “very satisfied” with the solution.
Peter of EDM Group said:
He was “very impressed” with the speed and professionalism of our engineers initial call and “completely satisfied” with the solution provided.
Vincenzo of Dotlabs S.r.l thought:
The initial response was “excellent”, the solution “meets the requirement” and was particularly pleased with “the immediate response to requests”.
Andrew of Capita logged a fault call with our Support Centre and was “more than happy with the speed of our response and our helpfulness”.
‘’Extremely pleased, well packaged, fast delivery, highly recommended’’
Ian H ordered: Refurbished X3768A – SUN PGX64 Graphics Card
‘’More than helpful with our problems, many thanks’’
Samantha M ordered: HP Q1543A Ultrium LTO Tape Drive
‘’Prompt delivery and well packed as always, highly recommended’’
Andy T ordered: Refurbished X7005A – SUN 512Mb Memory Kit
‘’Unit has arrived in good working order, excellent condition, thank you’’
Mark B ordered: Refurbished Compaq PL1600R System
‘’Brilliant service as usual, good value, communication, packaging, delivery’’
Andrew M ordered: Refurbished X5238A – SUN Disk Drives
‘’Excellent, keenly priced and very fast delivery’’
Andrew P ordered: Refurbished 375-0005 – SUN Dual SCSI PCI Card
‘’Excellent, highly recommended’’
Giuseppe P ordered: Refurbished HP Proliant DL380 Server
‘’Great service, fast delivery, good product’’
Mohammed Z ordered: Refurbished DELL Precision 340 System