Get in touch: Tel: +44(0)1202 597400

Support/Maintenance

Amtec have provided a reliable & competitive alternative to Manufacturer Support Solutions since 1992.

Our initial Support Services were supplied for Sun Microsystems products and we have expanded our coverage over the last 20 years to include IBM, HP, Dell and Fujitsu Siemens.  This is complimented by support of  Storage and Networking Vendors including EMC, StorageTek, Dothill, TandbergData, Avaya and Cisco. Today we support thousands of systems and peripherals across a multitude of clients including the Public Sector, Defence, Finance & Banking, Government, Healthcare, Technology, Services, Oil & Gas, Science, Energy, Telecommunications, Education, Aerospace, High Performance Design, Manufacturing, Support and Logistics Companies.  Many of our engineers are Full Security Clearance approved to work on secure Customer sites.

Our customers are able to select a Support solution that closely mirrors the Manufacturers offering or one that delivers a bespoke package focused to meet their specific needs.

Amtec provide single and multiple year contracts, running from 1 to 5 years with options to extend, on current, end of life and legacy systems.  This enables our clients to maximise the useful life of the equipment they have and enables them to strategically plan system refreshes as the business requires.  Removing the pressure for costly and potentially unnecessary acquisitions in order to continue Maintenance cover.

Service levels from Standard Next Business Day to 24x7x365 cover are available throughout mainland UK and are serviced by a network of strategically placed engineers and spares holdings.

Advantages of Amtec Support Services include:

  • Up to 50% saving against Manufacturers Support
  • Continued support on Legacy and End of Life equipment well beyond the Manufacturers own Support options
  • Re-alignment of Support Contracts into a single annual renewal date
  • 24 x 7 x 365 cover for mission critical equipment
  • 9am to 5pm / 8am to 8pm Monday to Friday
  • Call to Fix or 4 hour / 8 hour onsite response
  • Extended Support for 2, 3, 4, 5 years +
  • Flexible 6 month & 9 month contracts for Legacy equipment
  • Remote System Diagnosis
  • Remote System Monitoring
  • Engineering / Installation Services
  • Equipment Relocation

For more information please contact maintenance@amtecgroup.co.uk or call 01202 597400

IBM, HP, Fujitsu, Dell, Oracle